14 items on »managing foreign contexts« tagged with

»edward t. hall«



Edward T. Hall: Beyond Culture

I finally finished the book + reviewing it. Yippieh!

About the author:
Edward T. Hall is an American anthropologist born in 1914. His cross-cultural theories offspring his own experiences: on the one hand he lived and worked with Navajo and Hopi in American reservation. On the other hand he trained foreign service officers preparing them mostly for Asia and Europe where he had done research as well.
He defined ideas as high- and low-context-cultures and discovered the culturally-bound concept of personal space.
(for quick reference check: wikipedia)

His book "Beyond Culture" is made up of an overview over different characteristics of cultures, the problem to overcome your own cultural heritage, and the call to engage in cross-cultural encounters.

Following up the review of the different chapters:
  1. The Paradox of Culture
  2. Man as Extension
  3. Consistency and Life
  4. Hidden Culture
  5. Rhythm and Body Movement
  6. Context and Meaning
  7. Context, High and Low
  8. Why Context?
  9. Situation - Culture's Building Block
  10. Action Chains + chapter 11: Covert Culture and Action Chains
  11. jumping chapters 12 and 13
  12. and concluding with chapters 14 and 15: Culture as an Irational Force and Culture as Identification
While these summaries are meant for me to understand what I actually read, I'll add some own thoughts later.

chapter five: Rhythm and Body Movement

Hall was the first to detect cultural differences in the human need for personal space.
Actually I cannot quite follow his examinations of whole groups (like for example all the kids on the school yard) following a certain inner tune which connects them all together. Nevertheless I agree with his statements of people interacting with each other to be "in sync" with each other. They seem to perform a dance in which eye contact, body signaling, walking, sitting, ... apparently follow a certain pattern (cp. p.71ff). This reminded me of a documentation in which it was shown how subordinates copy and imitate their bosses' behavior: this went as far as the non-smoking subordinate fiddling on his mouth while his boss was smoking. But "in sync" does not necessarily mean to follow parallel movements. It rather defines the subconscious obedience (Einhaltung) to cultural rules of body contact and body movement.
Regarding rhythm Hall reminds the reader of the natural rhythms of day and night or the seasons, as well as of shorter cycles of breathing or the heart beat or yet the rhythms of hunger or sex. He takes women phasing their periods as example to show man's inner strive for synchronizing.
Hall warns that body movement cannot be split in single units and that not one movement means exactly one thing, just like one word can mean different things. Explanations saying that crossed arms mean to shut people out oversimplify things: "The principal defect in the recent popularization of body language is that it is presented as independent of the person, as though it were pasted on, something that can be doffed and donned like a suit of clothes or an item of vocabulary." (p.82) For Hall, what he calls nonverbal cues are "interwoven with the fabric of the personality and into society itself, even rooted in how one experiences oneself as a man or a woman." (p.82)
Not applying the correct body movement and rhythm almost certainly lead to distress and disturbance because it makes people feel uncomfortable. This is especially challenging in cross-cultural encounters because "In new and unknown situations, in which one is likely to be most dependent on reading nonverbal cues (NVC), the chances of one's being correct decrease as cultural distances increase ." (p.76)

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further to chapter six

chapter four: Hidden Culture

Hall uses the term of the "hidden culture" to show that culture is not explicit. While communication by means of language can organize information and release thoughts and responses, it cannot transfer thoughts or experience (compare with the definitions of models and extensions). The cultural newbie is exposed to the process of trial-and-error.

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further to chapter five

chapter three: Consistency and Life

Hall investigates further into the problem of matching up different systems. While we are superficially aware of the fact that we carry different identities, we hang on to the idea that we are all alike and that after all: we are all human beings, aren't we? The simple-be-yourself-formula, as Hall puts it, only works in superficial social situations. Working together is not a superficial encounter.
While we in general know about the existence of the different systems we live with their manifested outputs as if they were malleable. Once learned they become subconscious. "The hidden controls are usually experienced as though they were innate simply because they are not only ubiquitous but habitual as well." (p.42) We only become aware of our cultural identity by negative feedback, when our view on things or our behavior all the sudden shows to be different, when all the sudden we don't fit anymore. This moment can be quite unsettling because our guidelines become invalid and thus we lose our social competence.
"[O]ne is completely unaware of the fact that there is a system of controls as long as the programme is followed. Ironically, this means that the majority of mankind are denied knowledge of important parts of the self by virtue of the way the control system works. This is most frequent in intercultural encounters. Therefore, the great gift that the members of the human race have for each other is not exotic experiences but an opportunity to achieve awareness of the structure of their own system, which can be accomplished only by interacting with others who do not share that system - members of the opposite sex, different age groups, different ethnic groups, and different cultures - all suffice." (p.44)

Hall adds as well that even if we become aware of the opponent cultural system we can hardly believe that the people actually feel comfortable with their set of beliefs, values, ... He gives the example of New Mexican Spanish who apparently lose their social recognition if they work for success and thus try to be something better. While we might understand how this comes about, we still consider it, well, stupid.

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further to chapter four

chapter fourteen: Culture as an Irrational Force plus chapter fifteen: Culture as Identification

In the last two chapters of his book "Beyond Culture" Edward T. Hall summarizes his thoughts in picture-perfect quotes. Thus: I'll keep them like this for now and will work on them later.

"The reason man does not experience his true cultural self is that until he experiences another self as valid, he has little basis for validating his own self. A way to experience another group is to understand and accept the way their minds work. This is not easy. In fact, it is extraordinarily difficult, but it is of the essence of cultural understanding. A by-product of such acceptance is a glimpse of the strengths and weaknesses of one's own system." (p.213/214)

"[C]ulture equips each of us with built-in blinders, hidden and unstated assumptions that control our thoughts and block the unraveling of cultural process. Yet, man without culture is not man. One cannot interpret any aspect of culture apart from, and without the cooperation of, the members of a given culture." (p.220)

"A given culture cannot be understood simply in terms of content or parts. One has to know how the whole systems is put together, how the major system and dynamisms function, and how they are interrelated. This brings us to a remarkable position; namely, that it is not possible to adequately describe a culture from the inside or from the outside without reference to the other." (p.222)

"Theoretically, there should be no problem when people of different cultures meet. Things begin, most frequently, not only with friendship and goodwill on both sides, but there is an intellectual understanding that each party has a different set of beliefs, customs, mores, values, or what-have-you. The trouble begins when people have to start working together, even on a superficial basis. Frequently, even after years of close association, neither can make the other's system work!" (p.239)

"Man must now embark on the difficult journey beyond culture, because the greatest separation feat of all is when one manages to gradually free oneself from the grip of unconscious culture." (p.240)

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chapter one: The Paradox of Culture

Hall gets around to define what culture is stating that definitions are just models. Models are actually to be understood in the broad sense: parents are models for the young, mechanical models might explain the construction of a machine, grammar and the system of writing are models of language, ...
"The purpose of the model is to enable the user to do a better job in handling the enormous complexity of life. By using models, we see and test how things work and can even predict how things will go in the future." (p. 13)
Models are based on drawbacks: man's explanation of nature actually tells much more about man than about nature, the model or explanation just expresses how he sees the world. Accordingly, it is impossible for an anthropologist to define the things that make up culture. Every model about culture would just reflect the specific culture from which it originates.
Therefore, instead of developing generalized models he introduced two specific cultural models: language and time.

He quotes Saphir who says that "[L]anguage is much like a mathematical system which previsages all possible experience in accordance with certain accepted formal limitations.... [C]ategories such as number, gender, case, tense, mode, voice, 'aspect' and a host of others... are not so much discovered in experience as imposed upon it." (p.15) He gives an example of Navajo kids who in school had to learn how to express themselves in English and failed because the language didn't offer them the words they needed for articulating their experiences.
At this point I was thinking of the Inuit whose language offers them 10 or more words for the color white while we have only one. I always saw the language to reflect the daily experience while Hall introduces the idea of a language-model vice-versa: it sure reflects experience but it limits experience as well. (While at the same time it has to be questioned if language equals experience...)
While it sounds as if this as nothing to do with expatriates encountering different cultures it has to be remembered that language is one of the most obvious parts of communication and that it is the very use of words that shape how the other person is perceived. (I'll work on this later: perceived level of language treated as indicator for intelligence, English -> action-orientated, not only the right words but the right use, better have a professional translator, ...)

Another big concern of Hall lies in the modelling of time. He differentiates into monochromic- and polychromic time. Monochromic refers to time as linear, "segmented like a road or a ribbon extending forward into the future and backward to the past. It is also tangible; they speak of it as being saved, spent, wasted, lost, made up, accelerated, slowed down, crawling, and running out. [...] M-time scheduling is used as a classification system that orders life." (p.19) M-time people do one thing at a time, acknowledging the most time to the most important things, ... This means that life gets divided into units. This way time is shaping perception just as much as language is: I only perceive those things I put my attention, too.
Hall puts up a nice connection to space. Only upon the time arriving in the office, I am perceived as to be working. The fact that I might have been sitting at home or might have discussed the problem with friends at night, is not acknowledged as work. This becomes obvious in P-time-cultures. In those cultures, following Hall, everybody is always involved with everybody else. Time and space reveal many more layers which interrelate with each other. Work might not only be about sitting in the office but about being outside and making things happen.

Hall ends this chapter emphazing that models are learned. Language and its used are learned. Time is learned. Our perception of space is learned. Models are not existential in nature but cultural agreements. The problem is that they are felt to be natural.

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Further to chapter two

chapter eight: Why Context?

While he already explained the necessity of context, Hall in this chapter gives several examples. Context enables to recognize patterns.
Comparing the printed alphabet with handwriting, it is only context which allows us to read.
Dialects or words written wrong or syllables missing don't effect our way of understanding as long as the context is clear.

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further to chapter nine

chapter nine: Situation - Culture's Building Block

Situational frames are the smallest unit which can be observed in culture. They are common settings and situations such as greeting, working, eating, bargaining, fighting, governing, making love, going to school, cooking, hanging out, ... (cp. p.129). They are made up of different components: linguistic, kinetic, temporal, social, material, .... Some of these components can be learned, especially what Hall calls the situational dialect. A situational dialect would be how to order or behave in a restaurant: "a few properly placed words will do" (p.132)
  • to facilitate and simplify things and
  • to identify the speaker as someone who knows how to work the system and thus as someone who belongs.
Being given the proper expressions, like a condensed code puts the respective individual in high-context.

Hall applies the concept of situational frames not only to cross-cultural encounters. Basically all situations in life are surrounded by a frame of appropriate language and following consequences as well. Hall gives the example of Rosenhan and his group. For the purpose of research they submitted themselves to mental hospitals saying that they heard voices. Once they entered the hospital all their actions were regarded to prove or go in accordance with their insanity.

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further to chapter ten and eleven

chapter six: Context and Meaning

Hall describes culture to be a screen between man and the outside world. A screen is needed to give structure and prevent "information overload" by organizing what we pay attention to and what we ignore (cp. p.85). While information is simplyfied it loses its characteristics which can only be regained by contextualizing.
Hall compares this to the system of language: one word might mean different things but contexts gives it a specific meaning. This is why translating machines still fail to substitute man: "the problem lies not in the linguistic code but in the context, which carries varrying proportions of the meaning. Without context, the code is incomplete since it encompasses only part of the message." (p.86)
He especially picks out the Chinese language in which - in order to look up a word - you have to know the significance of 214 radicals (a grammatical phenomena not even known in our languages): to find the word "star" you would have to look it up on the sun-radical. (cp. p.90ff)
Another simplified example would be the laws of perception in which it was proven that colors are perceived differently depending on their background. (cp. p.95)
Contexting works the other way round when people are well acquainted to each other and develop their "own" language in which words and sentences are shortened or new words are invented. (cp.p.92)

His example of contexting in a cultural sense goes back on the idea of body movement. "[I]ntrusion distance (the distance one has to maintain from two people who are already talking in order to get attention but not intrude). How great this distance is and how long one must wait before moving in depends on: what is going on (activity), your status, your relationship in a social system (husband and wife or boss and subordinate), the emotional state of the parties, the urgency of needs of the individual who must intrude, etc." (p.98ff) This explains quite clearly why body movement cannot be split into units independent from the context.

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further to chapter seven

chapter two: Man as Extension

Hall states that every organism controls and changes nature by means of extension. Extensions can either be materialistic (for example a knife extends the teeth in their function of cutting things) or .... (like language for example). "Extensions often permit man to solve problems in satisfactory ways, to evolve and adapt at great speed without changing the basic structure of his body. However, the extension does something else: it permits man to examine and perfect what is inside the head. Once something is externalized, it is possible to look at it, study it, change it, perfect it, and at the same time learn important things about oneself." (p.29)
To summarize it in a broad sense, Hall sees extensions to improve human talents: take the example of eating or speaking as introduced, or the idea of bridging distances faster by taking the car, seeing things better by taking a microscope, taking photos to extend the visual memory, ...
As in the chapter before he takes the example of language which to him is the "symbolization of something that happened, could have happened, or is in the processes of happening" (p.28) but language is never the event itself and it is not even the thought itself (mistaking the symbol and its reference is what Hall calls "extension transference"). Language is just an extension, just like mathematics is an extension as well. Einstein, for example, could have visualized his ideas in words as well but decided mathematics to be more suitable. His insights were externalized into a constructed system so that they could be put to use.
Words and numbers are different descriptive system and as extensions they have their disadvantages or limitations. Just like a knife is good for cutting but not for chewing or a car extends certain functions of the legs but not all (it can't climb for example, or dance).

So, summarizing this: models as introduced in chapter 1 are extensions, right?!

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further to chapter three